WE ARE HIRING DELIVERY EXECUTIVES

Our company is looking for a delivery executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below. Responsibilities for delivery executive Support senior members of the team in proposal development, including detailed solution specs finalization, collaborating with internal solution experts, and preparation for proposal presentations Reinforce the Operational Level Agreements within the delivery of services by the Operations team to agreed quality Perform SDE function for large, complex, and high touch customer Manages the day to day delivery of the Managed Services framework through the management of a dedicated onsite team, close interaction and coordination with offsite NOC personnel and management as needed Ensures that Operational Support Services offering continues to develop and meets the needs of our customer(s) Interacts with service elements and senior level staff (internal and customer) to deliver a seamless solution delivery Monitor and track KPIs for solutions and develop assessing service level standards for engagements Identify and interact with potential external stakeholders such as constituent SMEs, other consulting organizations and peer associations to support the development and delivery of services to customer(s) Review client SLA/SLO agreements contracted scope commitments Meeting Agendas, Meeting Minutes, Task Tracking, Escalation Tracking, Renewal Tracking, Incident Reviews Qualifications for delivery executive Maintain Overall Business Uptime Implementation of IT Governance Framework Leads the sales process with thorough sales, organizational, business and professional skills Leads consulting & systems integration project engagement with good sales, organizational, business and professional skills